DP&L understands that losing a loved one is stressful, so we will work with you to make the process of transferring or stopping service as easy as possible.
Once you have identified the person(s) to whom DP&L service should be transferred, please have them call our customer solutions center at 800-433-8500 Monday through Friday between 8 a.m. and 5 p.m. to transfer service out of the deceased customer’s name.
If you have never had a DP&L account, please be prepared to provide information to open a new account. Learn More ?
Or 1-800-253-5801 for business customers.
Automated system available 24x7
Staff available 8am-5pm Mon-Fri